This website is owned and operated by Beth Osment Textiles. The website provides a webshop for products handmade by Beth Osment Textiles. Please read through the terms and conditions below before placing your order with me at Beth Osment Textiles. Once you have placed your order you have agreed to the following terms and conditions.

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COMMERCIAL TERMS

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All items are handcrafted and therefore no two items are exactly the same. Any minor imperfections are all part of the handmade nature. Read the item listing carefully including the item size. Due to monitor differences colours may appear different on different screens. I have done my best to accurately reflect the colours, but if you are unsure please get in touch before ordering.

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The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.

 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

 

SHIPPING INFORMATION

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Delivery charges are based on size, weight & value of the product. Most products are sent by Royal Mail Tracked 48/ 24 or Special Delivery Guaranteed next day services. Delivery within UK typically takes 2-5 business days from order. Please contact me for more information on International delivery. Please be aware that you will be responsible for paying any customs duties. If you are unsure of the customs duties in your country please check beforehand.

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RETURN & REFUND POLICY

 

If for any reason you are not completely satisfied with your purchase, I offer a 14 day return policy. Please contact me to initiate a return. Returns are at your own cost and refunds will only be issued once the item is received by us in the same condition as it was sent. We will exchange or offer a refund.

 

Please contact me on receipt of product if you believe there is any damage to the product, providing images and description of the damage. If there is a noticeable fault with your order I will do my best to either mend or replace your item.

 

Commissions are non- refundable unless there is a defect with the product.

Please contact me at beth.osment@btinternet.com for return issues.

 

RETENTION OF RIGHT TO CHANGE OFFERING 

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We may, without prior notice, change the products & services we offer; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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OWNERSHIP OF INTELLECTUAL PROPERTY, COPYRIGHTS & LOGOS

 

The website, all images, products & designs are original & exclusive to Beth Osment Textiles, and all Intellectual Property Rights related thereto are the exclusive property of Beth Osment Textiles. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 

INDEMNIFICATION

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You agree to indemnify and hold Beth Osment Textiles harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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LIMITATION OF LIABILTY

To the maximum extent permitted by applicable law, in no event shall Beth Osment Textiles, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Beth Osment Textiles assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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RIGHT TO CHANGE & MODIFY TERMS

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

PROMOTIONAL EMAILS & CONTENT

 

If you sign up to my email newsletter, you agree to receive from time to time promotional messages and materials from Beth Osment Textiles, by email. If you don't want to receive such promotional materials or notices – please just notify us at any time at Beth.osment@btinternet.com. 

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CUSTOMER SUPPORT DETAILS & CONTACT INFORMATION 

Please contact me on beth.osment@btinternet.com for customer support & all enquiries.

Beth Osment Textiles, June 2024