This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bethosmenttextiles.com

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PERSONAL INFORMATION WE COLLECT

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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

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Additionally when you make a purchase or attempt to make a purchase on our website, as part of the process we collect certain information from you, including your name, billing address, shipping address, email address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

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When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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WHY WE COLLECT YOUR PERSONAL INFORMATION

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We use the Order Information that we collect through the process of a transaction to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with order confirmations, shipping information and dispatch notification).

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Additionally, if you sign up for my email newsletter, you consent for me to contact you by email to keep you up to date about my business & latest work, notify you when new work is on the website, and of any events.

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We use the Device Information that we collect to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns), and to help us screen for potential risk and fraud (in particular, your IP address).

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COOKIES

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This Site uses cookies and other related technologies (for convenience all technologies are referred to as "cookies") to ensure that certain parts of the website work properly, to optimise the website experience of users and to get insights into the usage of the website. The Site includes social media buttons for Instagram, Facebook, Pinterest & Threads to link & promote my social networks. These buttons work using pieces of code coming from for example Facebook and Instagram themselves. Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.

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HOW YOUR INFORMATION IS STORED

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

COMMUNICATION

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Email Notifications: I will contact you by email to notify you of any order you place with Beth Osment Textiles. You will be notified by email of receipt of order, shipping information & dispatch. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, see Contact Information below.

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Email Newsletter: This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website, as well as business news and events. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

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Email Marketing: Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

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PRIVACY POLICY UPDATES

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, please contact us at beth.osment@btinternet.com

 

Beth Osment Textiles, June 2024